Chosen Solution
Hello my Ifixit friends! A customer brought me a Galaxy Nexus (I9250) with a rather strange problem. He had problems charging his phone over the past month or so, saying he had to hold the cable in a very specific way for it to take any charge. Then, it stopped taking any charge at all. I assumed the problem was the charging dock, so I changed it out to a new one and attempted to charge it. No luck. The battery looks fine, however I do not have a new one to try. (I’ve ordered one now, should come soon..) I’ve checked the motherboard for any signs of water damage but it looks beautiful. Despite that, I cleaned it with some Isopropyl and a soft brush. Any ideas besides the battery? I was thinking about changing out the screen, to see if the screen could in some way be damaged. (Customer claims he’s never dropped the phone, and when I look around the edges it looks to be a true statement.) I’m at a loss except for possibly the battery, which wouldn’t make sense from the information I’ve received from the customer…
Hello Alexander, I am a repair tech and we recently had a lot of the Galaxy Nexus 4s come in, I saw that when the battery died all the way they went into a “deep sleep” mode. I would hold down the power and volume down button and plug it into the charger while still holding the buttons down. If that doesn’t work I would hold the middle of the volume buttons and power button and plug it in. If none of that works leave it on the charger for around an hour or two and then try the steps above! Hope this helps!!
