Chosen Solution
My iPhone went down on an Update from Apple. A continuously shows the white screen with black apple I cannot turn it off. I have to wait for it to go dead to power it down my home button was broke about six months prior and I have been using the accessibility mode. With on screen home use. Obviously with the screen down I don’t know where it is on there to press that in the power button. I have put it onto iTunes and again it needs to have that home button. I do know the password but I’m unable to get to that point. I’ve only had the iPhone for about 4 months. It was working great before.
If you are stuck on Apple Boot Screen and if the actual Home Button now works follow these instructions; (All data will be erased, but at least the phone will work)
- Open iTunes on your computer, plug the Lightning Cable to the USB port in the computer and leave ready for connection to the iPhone.2. Press and Hold the Power Button and the Home Button at the same time, until the screen goes black, then let go of both.
3. Once the phone is off. Hold the Home Button and plug the charging cable in to the phone. Do not let go of the home button until you see the iTunes logo, you will also hear the computer detect the phone.
4. In iTunes, click Restore or Restore and Update, depending on what pops up. After it finishes the restoration, the iPhone will be on a white “Hello” welcome screen.
Now you can use the phone as normal.
