Chosen Solution
My samsung upright refrigerator has the freezer in the bottom. It stopped working but the fridge part is working well. Actually the freezer becomes a fridge. Don’t know why. We unplugged and kept it off for 24 hours, but problem still there. However, if we “power freeze”, the freezer will work until we turn off “power freeze” button. Not sure what to do by myself. Do I need to buy a new one?
The most common cause for this condition is a problem with the defrost system. I would replace the defrost thermostat: https://www.repairclinic.com/PartDetail/…
Take a look at this article: https://www.networx.com/article/why-is-m…
This problem recurs in my fridge/freezer and I resolve it by taking out the inner panel of the freezer compartment to expose the freezer unit at the back of the freezer. This unit ices up occasionally and becomes a solid block of ice, the result of which is to severely impair the function of the freezer. Defrost until there is no sign of ice between the freezer pipes and fins etc, replace the cover and switch on. In my case with a Beko freezer, this does the trick and it works like new after defrosting.