Chosen Solution
Forgot pattern to unlock screen.
Is there a forgot password option on the lock screen? Sometimes you can use your Google account to reset the password. If not, you can factory reset your device using the following steps: Power off your device, and hold the volume down key and the power/lock key simultaneously for a few seconds.In recovery, there will be a “wipe data/factory reset” option you can select. Use the volume keys to navigate and the power button to select a menu option. This will wipe all data on the device! Hope it helps!
