Chosen Solution

the red blinking light on my phone indicating I have a message has been on for the past 2 years. Ever since I changed my phone line to an internet based line, the light won’t stop blinking which wears down the battery quickly. Please explain how to turn this light off.

I have just seen your question, i had this problem until today, i have found a way of stopping this red light by going into the menu and clearing all incoming calls, hope this works if yu still have the problem

Just hold the FIND button on your base unit down until all phones stop beeping, about 5 seconds. That should do it! Thanks to: https://www.youtube.com/watch?v=4AfHPlf4

If you are on Telstra NBN the reason is they have put you on message service or voicemail Phone them and cancel the service and all is good

Hi @ Lisa Nack, According to the D2997 user manual there is a Find button on the base station. Try holding that for 5 seconds with the phone in standby mode and see if the red light goes out.

The Uniden Dect 6.0 as capacity for both provider message bank and local answering machine to operate simulteously. Light will flag for either or and both when message is stored. With Telstra 101 is dialled for message bank and *99# to turn on or #99# to turn off. Messages on this service use a 5 delete. For local answering machine, ring time can bet set locally and may be set to operate before message bank. Possible advantage it will answer locally on and machine and if phone is busy on message bank. To operate local and machine operate cassette tape symbol button on bottom RH corner of any phone. You will immediately receive number of local messages and the local message and be able to arrow right and select 4 to delete(5 is STOP). Once both sets of messages have been dealt with red light will go out as no more messages. Hope this helps. Red light comes back on because you have a message somewhere. Red

I had this problem. I have a Uniden Dect 6.0. I changed my phone service from CenturyLink to Cox Cable. After a couple of months my red lite started flashing for no apparent reason. I discovered your post about how to fix it. To make a long story short, your fix didn’t work. So I checked to see if the phone package I have with Cox contained Voice Mail - IT DOES! So I called Cox and asked them how I could see all my phone serviced options and could I disable Voice Mail is it is part of my package and they sent me to a Cox website where I was able to disable their voice mail. I noticed, before I disabled it, that I had ONE (Cox Cable) voice mail. It’s been a week since I deleted the one voice mail and disabled the Cox Cable voice mail and I haven’t had the uncontrollable blinking red lite - that I should only have if someone left a message on my Uniden recorder.

The message you have to shut down your whole phone and restarted your gun and that will work

BRILLIANT! I unplugged the device and then plugged it in again and, hey presto, the nuisance light was gone! Thank-you very much!

@aep11 What is the make and model number of your phone?

I deleted all my incoming calls then tried the VMWI reset again and it worked! Message symbol disappeared and no more blinking light!

I just had this issue for 3 weeks.  FInally contacted Comcast/Xfinity and through speaking with Technical Support I was able to get it resolved.  I asked if this happens again, what do I tell the Tech Support people to get it quickly resolved so I am not on the phone troubleshooting for an hour?  They told me to tell Tech Support that they need to REMOVE SCATTER TONE  This TOTALLY FIXED IT!!! WOOO HOOO!!!!

hold the flash button until light goes out

In very many cases the problem is voice mail. Call your phone company and cancel voice mail to enable your answer system to work. Then red light stops unless you have a message

I tried all of the above methods too.Telstra even disconnected their “101” message bank. All to no avail. Somewhere in the system the “stutter” tone has to be changed back to the standard dial tone. They should be able to do this easily. This happened to me after being connected to the NBN via the FTTN method which is a box in the street belonging to the NBN. Before the NBN changeover I had the normal dial tone and the phone worked perfectly. But after changing to the NBN the stutter dial tone was there and the constantly flashing red light. I’ll keep asking Telstra to fix it. Soon, I hope.

I wish to turn of my answering machine on my unidentifiable phone how do I do this?

My solution was to listen to messages from the base unit instead of the handset. I had deleted messages from the handset which was telling me no messages, but when I hit play on the base unti it said I had new messages, played them, then the light went out.

If you are on the NBN dial #99# and this will turn off message bank at Telstra. The problem seems to stem from the systems inability to handle “hang up” messages saying that someone called you but did not leave a message.

I have xfinity. I went to my account and clicked on voicemail. It showed the call and also enabled me to cancel the message. The flashing light turned off.

After connecting to the NBN with Telstra we had static noise issues with old old home phone which we think was being caused by it now being plugged into the Telstra Smart Modem. So we purchased a new Uniden DECT 1730 series phone. We chose this phone because it has a base that plugs into the modem and handsets (2) than could be placed conveniently in the house. We didn’t want a phone at the base because the modem it is plugged into is in an inconvenient place. The new phones work fine. Shortly after installing and playing around with the phone we noticed that the red charging light on the phone was flashing. The manual says that this means you have a message on the system. We had set up the answering machine, however, there were no messages. So back to the manual to find that we could reset the VMWI (visual message waiting indicator) - page 11. This did stop the light blinking for a while (it is normally steady red indicating charging). however, some time later it starts blinking again. W did this several times - same result. This was an issue as we could not tell if we really had a message as it was always blinking. Very disappointed After a bit more digging I found the problem. It was this: On connecting to the NBN we were also connect to Telstra MessageBank automatically. Our old phone could not use this facility - so didn’t realise it was live. When we were having an initial play with the new phone we must have reached MessageBank on two occasions. So, despite resetting the VMWI several times, MessageBank was refreshing the message indicator. The Fix: Enter messageBank - dial 101. As this was our first visit we had to go through the setup. Delete all messages - in our case we had two created when fiddling with the phone initially. On our phone dial #99# to turn off Messagebank. (N.B. *99# turns it back on if needed later). We reset VMWI - problem solved. We have left messageBank off as we decided to use the answering machine on the phone. The light now only blinks when we have a message on our answering machine. There was nothing wrong with the phone - only the operators!