Chosen Solution

Fingerprint scanner not working after replacing. Android in-app tells me to go to g.co/pixel/fingerprintunlock which doesn’t exist. Google has a a fingerpint repair tool at https://pixelrepair.withgoogle.com/udfps but it says my firmware is too new for the tool. Now I have no fingerprint scanner and I used it on all secure apps.

I’m having this exact same issue, using the genuine screen replacement from ifixit. I doubt both of us made the exact same mistake, so I think this indicates a problem that Google and ifixit should be investigating more deeply. Update (09/06/2022) I’ve solved this for my Pixel 6 Pro, so here’s a quick guide… or links to other people’s solutions, really. First, you need to go here, and download the Google USB driver: https://developer.android.com /studio /run /win-usb (remove spaces, they truncated the URL if I post it normally); just get the Zip file and extract it. The Google USB Driver is located in \usb_driver, I found the file named android_winusb.inf. CRITICAL: do not use Device Manager to install the file. Locate the .inf file within the extracted folder (mine was titled android_winusb.inf), then right click and select Install. If the Install option is not listed (Win11 doesn’t show it at first), click More Options at the bottom of the menu. Then, go here (MUST use Chrome browser) and follow instructions: https://pixelrepair.withgoogle.com/udfps

Update (10/06/2022) https://pixelrepair.withgoogle.com/

friends I need help, I bought the original screen that includes the fingerprint reader but when I try to see if it works I get a message saying that: The registration was not completed, the fingerprint sensor cannot be used, consult a repair provider

Hi everyone, It seems like quite a few of you are running into this! I’ve sounded the alarm internally and we’re doing our best to see if there’s anything we can do! Please click “I have this problem too” at the top of this thread to subscribe to updates.

Pixel 6. I installed the software successfully per instructions above, but was still getting the “g.co/pixel/fingerprintunlock” notice. Before that “g.co/pixel/fingerprintunlock” screen I let the circle finish it’s thing, then moved onto the figure print scan screen successfully ; it worked. Bit strange. Pretty hopeless description, hopefully it helps.

Reboot the phone, and setup the Fingerprint once more. If that does not rectify it, then Backup the phone, and do a full Erase All Data factory reset. This should definitely fix it. Regards, Will

I just had my screen replaced on my Google Pixel 6 Pro this morning and encountered the issue where my fingerprint sensor needs to be enrolled and calibrated. I followed the instructions to use the Google Tool and on the first time after completing Google’s installation and restart of my device while plugged in on fast boot mode, it didn’t work. I tried again, placed my phone on fast boot mode, plugged my phone to connect to my laptop to access the tool via browser and it installed it again and restarted my phone. What I did differently this time was read what was on the webpage, it says to restart my phone again to finish calibration (after Google restarted my phone, I restarted it again)—now it works. I am not sure if this is a stroke of luck or a step people missed because Google already restarted for you. Perhaps a UX/copywriting issue on the processes detailed on the screens. In any case, maybe others may verify. Thanks! PS another thing to note when doing screen replacements is that do not forget to remove the protective film on the replacement screen that mates with your camera, I experienced this and thought my front camera was broken as it was just showing a black screen.