Chosen Solution
Face ID is Not available. “You can setup Face ID after when iPhone cools down” - error I get when try to open or setup new . Went to Apple and they offered me 1:1 replacement for 900 SGD. Any solution ? How to fix this ?
If you are operating the phone under “unacceptable” temperatures (https://support.apple.com/en-us/HT201678). According to the link it is also possible that this is because the phone has been charged, and that this has caused the temperature to rise a lot. Try letting the phone cool down if this is the case. If this didn’t work or if the phone was cold already, it might be a sensor issue, which I don’t think is possible to easily fix. Did Apple tell you what was wrong exactly or did they just give you the quote?
Dear Rajesh, My iPhone XR too faces the same issue after exactly 18 months of usage. Looks like facial recognition module gets faulty in lot of XR/XS models. Sadly, they haven’t acknowledged it yet and it won’t. Clueless :(
Same here. Iphone 11 pro. After 18mos. Have the same issue. Help!
Same for me Xs Max after 18 months , the problem has showed up and no solution from Apple
same for me XS Max after 18 months and Apple gave no solution but get a new one.
Same here iphone 11pro . After 13 month. No solutions. Just asking to pay 500£ for the new one.
Hello, I know the answer for this message, One time when I fixed true Delphi in the XS max I got the same message and problem is inside Face ID, in same place where is location true Delphi you got a sensor of temperature hi name is NTC thermistor if is faulty then system read 99 degrees and you got this information when you try to set Face ID, your phone no need be hot, no worries this part much from most different face is models IPhone but you need have skill level to fix this problem. I hope my answer is very helpful
This is Iphone Xs Max. “You can setup Face ID after when iPhone cools down” - error I get when try to open. Worse case now : With this issue , slowly my battery started to drain very very fast. 50% in just two hours. This is a &&^&^$^ company. I never wanted to buy a APPLE product. There are other problems could not be solved even by the people working at APPLE shops. I request all not to buy APPLE products at all.
