Chosen Solution

Kenmore elite HE5t Got f21 code…….. Checked pump seems good Replaced Pressure valve. Checked drain hoses all clear Whenever we get code we unplug for 30 minutes and it works for a load and faults out to F21 code on next load. Any ideas??? Thanks

Hi @jasriff When you say “Checked pump seems good” did you check that the pump filter was not clogged etc? Here’s a parts diagram (click on Steamer, pump and motor parts, optional parts (not inc Diagram see part #11] that shows where it is. The tech sheet mentions to Check the drain pump filter for foreign objects when an F21 error occurs. If OK check that the pump connections on the control board connector DP2/1 and DP2/2 are secure etc.