Chosen Solution
The following error message is displayed on the printer. “ a printer error has occured. Then off the prjnter, then press On button to turn on. See your documentation. “ When this is done the error message is still there, even after unplugging the power and the line to the
Turn off the printer using the Power button.Use a pin to press and hold the Reset button at the back of the printer.Turn on the printer but keep the Reset button pressed for at least 5 seconds.Release the Reset button after a warning page is printed. After a few seconds, another page with the default IP address of the printer will be printed.Use this IP address to reconfigure the printer to the computer system.
