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I bought a used ipod with the smiley face problem. I was thinking of upgrading to one of the 240gb drives to begin with but tttempted to do a restore by forcing it into Disk to see if I could get it to work in the meantine. My Mac first read the iPod began to restore it but then it stopped midway and gave me an error message stating that it could not read the drive popularly. Now, when I reconnect the iPod my Mac doesn’t see it. I even tried resintalling iTunes as per the instructions in Apple’s support system. Even if I force into disk mode again. Any ideas? Is it the drive itseld? If I install a new drive will that do the trick? Update Anyone? Update Thanks for the answer! I don’t find SMRT DAT.The options I had were: NTF, MEMORY, IO, POWER, ACCESSORIES TEST, SYSCFG, and RESET. IO was the right option and then there was a link for harddrive then HDSMARTData. Here’s what I found: Retracts: 29 Reallocs: 1023 Pending Sectors: 0 PowerOn Hours: 200 Start/Stops: 6551 So I guess I have a bad hard drive? Can I upgrade this iPod to a 240gb kit without any other problems? Thanks! I really appreciate the help.

In order to tell if your hard drive is bad you can go to diagnostic mode. To do that press and hold the center button and the menu button for about 5 the ipod will reboot and then press the back and center button to enter diagnostic mode. Press menu and find SMRT DAT . When you are in the SMRT DAT(SMART DATA) menu you will see Retracts, Reallocs and Pending. The number of Reallocs and Pending should be Zero. If it is not zero you have a bad hard drive also on the Retracts typically any number is ok but if it is over 250 i would just make sure that the HDD still sounds good while spinning. Also if is comes up blank in the SMRT DAT it either need a new HDD cable or the cable reconnected. If it says not supported it is most likely a bad HDD. If you have any questions feel free to ask. I work for bestbuy as an ipod technician.

I am hoping someone can tell me if I can still upgrade this ipod and get it to work by inserting a new hard drive? I don’t want to spend the money otherwise. Thanks!