Chosen Solution
Have a set of soundsport model 423729 earbuds. Get 5 lights on solid on case and both lights on solid white inside. earbuds when taken out of case give NO lights. TRied holding down left bud button then held don any button on right to try to wake up.Nothing . . Help
One earbud won’t connect or power on Try resyncing the earbuds and charging case. Turn off Bluetooth on all devices within 30 ft of the earbuds Make sure the earbuds are firmly seated on the charging pins when charging. Check if the battery is charged. Reboot the Bluetooth device. Your product may need service. Regards, Will
I have same issue and I’m on my second set - both are the same. I beginning to think it’s me. I’m updating firmware but I’ve tried this once before on my last pair. Anyone who may have had this problem and fixed it, I’d appreciate any advise.. Bose doesn’t seem to be much help. They’d prefer I upgrade.
