Chosen Solution
What causes the problem with this title on the screen? Is ti the stabilizer? If i tare it apart to the lense it wont go back easy i think;) maybee something elese causes the error mark?
Hi, You can find error messages at https://www.sony.com.au/electronics/supp…. Errors E:62 are linked to stabilisator errors. I have had the same and this is a very well known problem for thousands of users with a lot of Sony camera’s. Read http://sony-e-62-10.tk/ to learn more. A temporary solution could be available at https://www.youtube.com/watch?v=S53D3EfD…. I would advice taking contact with the support service of Sony and keeping us posted.
I have the same problem in HX400. Some service in my country(Poland) claim that this is damaged ribbon tape wire in stabilisation mechanism This tape should be exchanged. cost 350 PLN =~ 100$.
Its because your mishandled your camera and got dropped somewhere due to which there is issue in lens. Please change the lens set completely
That’s an understatement. Two years ago while on holiday the camera fell out of a vehicle in a car park at night unnoticed, and next day was found severely crushed: the front lens shutters had to be opened by hand, the LCD screen was shattered, the camera appeared to have been run over by a truck, dented all over. And yet! And yet it still worked, and recorded our three week holiday. Even the flash worked. The EVF worked well. On returning home from holiday, it took three re-builds (including 2 new lenses and 1 focusing motor) and almost a year to get it fixed, but it is now working, over two years later. After the first rebuild by Sony UK, it still had a lens fault (costing quite a lot), though they couldn’t see it. 2nd rebuild, same story, same outcome, techs mystified. 3rd rebuild: smarter camera mechanic replaced the motherboard (at my suggestion). That finally did the trick. Do I love that little RX100M3? Guess.
