Chosen Solution
Had an F28 signal. Power button does not light up and the door cannot be opened. Cycle Signal shows a red light when activated but door will still not unlock
The F28 error code on this model of washer indicates a communication error between the motor control unit and the computer circuit unit that results in the washer stopping during a cycle. Step 1 Press the “Stop” button twice. The “Stop” button is underneath the “Start” button on the left side of the washer control panel surrounded by a circle. Pressing “Stop” twice cancels the current cycle. Step 2 Press the “Rinse/Drain & Spin” button on the control panel to drain the washer and spin any remaining water out of the tub and clothes. Step 3 Pull the washer door open and close it to reset the appliance. When the door is closed there is an audible click signaling that it is locked. Step 4 Open the detergent dispenser drawer on the left front side of the washer. Pour the correct amount of HE laundry detergent into the dispenser and push the drawer closed. Step 5 Press a laundry cycle to restart the washer. Credit to Mary Lougee
