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My laptop has been in need of a replacement battery for a long while to the point where it would immediately shut off if not plugged into a power source. Recently I had a power outage and it was plugged into a powerstrip with surge protection but since the outage it will not power on at all. The light that indicates charging still comes on when it is plugged in and changes color when the power button is pressed but the light on the power button does not turn on and the laptop shows no others signs of functioning when it is pressed. I am hoping that it was just the final staw for the battery and a replacement will be all it needs and I’ve looked up the guide here on how to change out the battery but would there there be anything else I would be able to check easily to rule out other damage? I had seen a question reply for a different model Envy suggesting to do a power reset, would that be advisable and if so what would the process be for this model as it has a bit more complicated battery setup then the Envy 17 had?
Hi @bobyer3 , Does the powerstrip surge suppressor give an indication that it may have operated in the event of a surge? Unfortunately a lot of lower end suppressors basically are only a one time sacrificial type suppressor and give no indication that they’re not functioning anymore. The only way to tell is if there no longer is any power available through the outlet or if there is a warning light indicator saying that it has operated. If there is power available and no warning indication you have no way of knowing if it is still capable of doing its’ job unless you open the powerstrip and they make this deliberately difficult as a safety precaution. Hopefully your powerstrip is one of the better ones. As to the power refresh you can only try it and see. Here’s a link to the ifixit HP Envy x360 15-u473cl Battery Replacement guide which may help. You don’t have to remove the battery only disconnect it.
