Chosen Solution
Hi, My device is connected to my phone, a song plays, but it stays muted. Tried updating the firmware, reconnecting, using the app, nothing seems to work. It stopped working after I charged it for a longer time, if that is of any help. Thanks for any help.
If your UE Boom 2 portable speaker has stopped producing any kind of sound, see the UE Boom 2 Is Not Producing Sound problem page for possible causes and solutions.
