Chosen Solution
I went through all of the troubleshooting with my phone service provider, they said it must be something with the device itself, and to contact Motorola. When I contacted Motorola they just said that my warranty was expired and I have to go to third-party repair. What could be wrong with my device? Is there anything I can try before taking it to be repaired? Thank you
First, check that mobile data is turned on and you have a data connection. Open your Settings app “Wireless and Networks” or “Connections” Mobiledata or Cellular data. …Turn mobile data on. …Check that there is a data indicator (for example, 2G, 3G, 4G, H) next to the signal strength bars at the top of the screen .