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Hello, i bought a couple of ps4 games disc and all off them are not playing. Some of them stuck up saying “preparing" and for how many hours its still 0%. On the other hand, the other disc says “copy applications version 1.00”. And its stayed 0% for many hours. I check the data of each disc and its only kbs instead of gbs. I went to the store i bought the disc ,they told me its original and the problem was the ps4 system and not their disc. Additionally, i also tried finding solution on youtube. I tried restarting, updating the system, rebuilding , cleaning the disc etc, but still it doesnt work. Im so helpless and frustrated. Thats why i look for a support group for psp users that can help me. And i really hope anyone from this website can help me. Plssss. Thanks
Blu-ray laser which reads the discs needs to be replaced. For this repair I recommend taking to a reputable console repair store to get the laser replaced. Note that for getting this replaced e.g if you are going to do the repair make sure you always use the original blu-ray drive board that came with the PS4, any other drive boards will make the blu-ray drive non-functional. PlayStation 4 SAA-001 Motherboard & Paired Optical Drive PlayStation 4 Optical Drive Replacement
