Chosen Solution

My laptop has been freezing and making a buzzing noise randomly, usually when I’m streaming Netflix. Sometimes really often, but not always. The only way I can get the computer to work after this is by holding down the power button, but I’m sure that isn’t good for the laptop to do all the time. Any ideas what might be causing this issue?

Well, because of that you noticed there could be two options: 1st: Your fan is defect In my opinion the most logical idea regarding your observations, especially after the buzzing is not present the whole time and got worse if you stream something (= the system is more under pressure which causes a faster fan speed). If the fan is going to die mostly the system gets hotter due to the missing cooling and has no option to cool it down - this ends up in a slower system and finally freezing / sudden shut downs. In this case you also should notice a clear heat up of your system overall. 2nd: Your HDD is defect Also the HDD could make that sound, but - if the system runs fairly normally under less load - I don’t think it’s the issue here. A defect HDD is shown in a overall slow system, sudden and sporadic freezes or finally no boot (HDD not detected).

I just think your laptop has a bad cpu. I reccomend not doing too many things that take up a lot of cpu at once. I have this problem but if i dont run much it wont happen. Also when it does give it a 15 minute break after it shuts off.

I had the similar issue in my asus laptop. I contacted support team and they advised me to update my bios to the latest version. I wasn’t able to update my drivers as well due to old version of bios. After I updated my bios and installed all the updates, the issue was fixed. I have been using NetFlix/Udemy/YouTube without any issues on my machine ever since.