Chosen Solution

I left my computer in the computer room and when I came back it had a screen that was black and a blue box in the middle (see image). It asks the enter password but it is not the password I usually use to sign in with. From what research I have done it appears I have to put in some sort of admin password (not the admin account tried that) or a password that came with the computer. I no longer have to box or instruction manual stupidly threw it out and I appear to be lack of a serial number on the bottom of my laptop. I have tried calling asus support but cannot get through. I do not want to do a hard reset as I have documents I need to get to. Also this is the actual computer I have (running windows 10) as I could not find it in the options ASUS 13.3 inch UX360 Zenbook Flip 360 Degrees Touchscreen Notebook https://gyazo.com/582e34974fb5a0903cecd6

Ahh thats a CMOS password. If this is a shared lab then someone did this. If your computer does not have a removable CMOS battery then you will have to try one of the free password removal tools online. If it does then remove the battery and make a coffee or go for a walk or something. After letting it sit for about 10ish mins then put it back in.