Chosen Solution
I have the Ks Immerse noise cancelling wireless headphones and since yesterday the charging light is not coming on. At first I thought maybe the light just wasn’t working but they were charging and today when I used them, after about 5mins they told me the battery was low and needed charging. The light is still not coming on after doing a reset and trying different cables and charging points. I’ve only had the headphones for about 18 months and looked after them properly and up till now they have worked brilliantly. Does anyone have any suggestions as to how I could fix it? Thanks!
@kitten1877 double check your warranty. see if this is still covered. It could be the cable connector or even just the battery. But I would hate for you to go through this if you still have some kind of warranty on this.
