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Hello, hope you can help. The camera had been working perfectly but then suddenly the battery stopped accepting charge. I was recently travelling in remote Nepal and using a solar charger for some weeks to top up battery daily. Then one day the red charging lamp on the back of the camera did not come on. Now back home and confirmed using USB cable from either computer or AC mains will not charge battery. After a few hours of attempted charging the battery charge had not changed when measured using a digital multimeter. I also used the multimeter to test for voltage from the camera output terminals inside the battery compartment - no voltage. I have confirmed USB cable is ok by successfully charging a rechargeable torch. So I am stumped and really hope you can help. many thanks Brian Polden Canberra Australia

Hi, How old is the battery? Have you noticed a gradual decrease in battery life or was this sudden? Is it an aftermarket battery or OEM. I would assume the problem is battery related and not camera related. Purchase a cheap aftermarket battery to rule out at least 1 possible issue. However, do check your usb cable ends for any distortion and check your camera usb socket for any distortions. Batteries do die out, especially those aftermarket ones. I have had it happen many times.