Chosen Solution
My capture+ won’t take a screenshot the screen stays blue and there is a homescreen lock at the bottom of the screen
I have the stylo 4 and all of a sudden it wouldn’t capture the screen any more. I kept getting a pink screen in the memo format. I had been fooling around and changed something. Just didn’t know exactly what. Finally figured it out. At the top right hand corner u can change the paper if you press the 3 dots for more settings. Press paper style. Then choose the one that isn’t a blank page. It worked for me, hopefully for you too.
Your need to take a screen shot, either with the capture+ or power button. Aftewards you’ll see 3 doors at the top right of your screen. Tap the dots and select paper style. Select the option with the picture, not the blank paper. This will allow you to write on your screen shot.
Android has a built in screen capture capability. Hold Vol Down + Power at the exact same time and it will take screenshots.
Oh I forgot, press the little lock down in the left hand corner so that it looks unlocked. That should unlock it. Good luck.
