Chosen Solution

I was printing and then all the sudden the printer just started eating paper and now it wont stop for some reason. Any suggestion on how to solve that problem before i toss it.

You probably need to clean the rollers in the printer.  Go to page 192 of the following document to see how to do this: https://content.etilize.com/User-Manual/

same problem with mx492, cannot perform clean rollers because the paper gets jammed it requires 3 pieces. I have paper that i got from a brand new stack that was packaged and sealed. cant get it through. i feel i need inside the machine to fix. dont know how to open it properly