Chosen Solution
keep connecting the gps to my computer but nothing happens
Check out the below steps to get Magellan GPS Update? Provide a power source to the GPS unit so as to charge the battery level and ensure a smooth update.Install Magellan content Manager from the main official website of Magellan and launch the same using your account information.In case you have not created a personal account on the main website, create one right away. The main page will help you to create an account with step by step directions.Link your computer and GPS unit using a USB cable and turn on on the GPS unit manually if it does not automatically turn on.Subsequently, right click upon the content manager icon located in the system tray in your Windows. Choose OS X and check out the update now. In case any Magellan GPS Update available for your GPS unit, they will be prompted right here on your screen.Install the update in your GPS unit at once the installation is completed, disconnect the device right away.The GPS unit shall restart automatically on its own.
Hi I made Content Manager work for my new Magellan RoadMate (Sept. 2018) by following his method in Windows 10. When Windows Installer gives you the option, install to C:/Magellan (so you can find the contents later). Go to that folder in Windows file explorer. Right click the file with the iconm titled mngContentManger (it is a plug-in and not a program), select option of run as administrator. Double left click the same file. Now go to the latest version of Chrome browser. Visit the website www.smartgpseco.com and log-in. Bingo, after a short spell, your computer should recognize your plugged in RoadMate and you can start the map update process. Note that you will need to eject the gps device when completed. If you want to revisit the update site for some reason, you will need to reboot and go through the process again. Worked like a charm for me after two days of tearing my hair out. Frank in Canada
This is how I resolved the issue on Magellan RM 5202-LM. Use only Google Chrome browser (for Windows)Register your product and accountPlug in your device to the computer using the USB cable providedLogin at https://www.smartgpseco.com/#sign/sign_i...After login you might see “No device detected” at left bottom corner (I did)Click “Update” tab on top left sideYou might see a notification to download a “Plugin” , click to download, note the location folder of the downloadLog off from smartgpscom.com.Close all the browser windows (very important)Do not detach the GPS unit from the computerDouble click the downloaded plugin file to install (follow the steps suggested by the installation program)Open the browser and re-login https://www.smartgpseco.com/#sign/sign_i...Now you should be able to see your device in left bottom cornerIf your date of purchase is within three years, you should be able to update the maps(Life time map upgrade is valid only up to three years from the date of purchase. Darn, I did not know this).
This is the response that I got from Magellan tech support for my 1700 RoadMate: “Please note that your unit has the latest map version 61 installed. Due to that, there will be no longer map update available for your unit. This is due to the technological advances in mapping data over that past few years. The size of the mapping data is too great to be handled by the older hardware.
We suggest purchasing a brand-new Magellan device that has all the latest technological advances, map updates, and full one-year warranty. You may visit our online store for more details. You may click on the link below: https://www.magellangps.com/store/”
Hi Felix, try connecting your GPS to an older version of Windows. Probably Windows 7. A lot of drivers were not integrated into Windows 8/Windows 10. Its both Magellan’s and Windows fault. There are still lots of computers out there running older O/S systems. Any operating system will work. Just not Windows 8 or Windows 10. Good luck! I found this fix as a last desperate attempt to fix the time and out dated maps on my Magellan 5520. Strangely…no internet web sites gave this solution and neither did the Magellan techs know either. By the way. The Windows ‘compatibility’ thing is useless. Don’t even try it. Find yourself an older system out there…run everything like you have been doing. It should work. Let me know.
Try this YouTube Video link to Update Magellan GPS Maps https://youtu.be/qkFgv_tXy4w & Magellan Roadmate GPS Update https://youtu.be/VxGvMa-TRDw . Follow the steps to update maps for free download.
Your device may not be registered to receive updates. You can register your device at http://www.smartgpseco.com/#sign/sign_in. After registering , you can plug your GPS into the computer to receive updates. Be sure that the computer and GPS are responding to being connected, otherwise this may suggest that the USB connector cable is faulty and should be replaced. If you are still having difficulties, you should contact Magellan directly for support for this issue.
You might want to check for a secure connection in the USB ports. The one for your GPS might have stopped working properly. Your computer might be messed up as well.
Magellan roadmate Updates Some popular Gps devices like- Magellan devices like magellan maestro 3200,magellan roadmate 1440,magellan maestro 4040, magellan roadmate 5235t-lm,magellan roadmate 1700,magellan roadmate 1470, and other old and newer models. We’ll help you to get easy maps, software / Firmware updates. Are you planning a trip or going out and wondering if you could have the latest maps to make your trip or your work. Well, you’re a step away from the latest map updates. Latest map updates make sure that you always reach your destination on time with full-proof accuracy.
Buy a Garmin - that’s what I was told. I will never buy Magellan again. The customer service told me themselves that Magellan is not a good GPS. They have had so many problems with the clock, which was my issue.
