Chosen Solution
I can send and receive texts but I cannot hear my phone when I have an incoming call and when I make a call the party I call cannot hear me, just a lot of static
Possibly the earpiece stopped working. You will need to change Here is a picture of the piece that you have to change
It is behind the screen. In the ifixit guide, sample as opening moto G Motorola Moto G 1st Generation Teardown